Privacy Policy

Who we are

Rugbio™ is a product of Many Worlds (Pty) Ltd, a South African company.

For the purposes of the Protection of Personal Information Act, 2013 (POPIA), Many Worlds (Pty) Ltd is the responsible party in respect of the personal information we collect through this site.

What we collect

When you sign up for Rugbio updates, we collect:

• Your email address — so we can send you updates and event invites.
• Your marketing consent — a record that you ticked the opt-in box, so we can prove your consent if asked.
• Your IP address and browser user-agent — captured automatically at the moment of signup, to help us prevent abuse and bot signups.
• Timestamps — when you signed up, when you confirmed, and (if applicable) when you unsubscribed.

We do not collect your name, phone number, address, or payment information through this signup form.

Why we collect it

We use your email address to:

• Send you a confirmation email with a link to verify that the email address is yours (this is the only email we will send unless you confirm).
• After confirmation, send you Rugbio launch updates, event invites (such as Bulletjie days and school activations), and occasional newsletters.

We do not use your email address for advertising profiling, retargeting, or any automated decision-making.

Our legal basis

Our legal basis for processing your information under POPIA is your consent, which you give us by ticking the opt-in checkbox and by clicking the confirmation link in your email. You can withdraw your consent at any time by unsubscribing — see Your rights below.

Where your data lives

Your information is stored on a MySQL database hosted by Absolute Hosting, a South African hosting provider. Your data does not leave South Africa, and we do not transfer it across borders.

How long we keep it

We keep your email address on our list until you unsubscribe, after which we mark your record as unsubscribed and stop sending you marketing emails. We may retain a minimal record of the unsubscribe (your hashed email and the date) so that we honour your wish if anyone tries to re-add you.

If you sign up but never click the confirmation link in your email, we will automatically delete your unconfirmed record after 30 days.

Who we share it with

We do not sell, rent, or share your email address with anyone for marketing purposes.

The only parties who could come into contact with your information are:

• Absolute Hosting, who hosts the database on our behalf as our operator under POPIA.
• Email delivery infrastructure (the SMTP/mail servers our hosting provides) used to actually deliver the emails to your inbox.

Children

Rugbio is designed to be played by young rugby players aged 8–12. The signup form on this site, however, is intended for parents, guardians, coaches, or other adults. We do not knowingly collect personal information from children under 18 through this form. If you believe a child has signed up, please email privacy@rugbio.co.za and we will remove the record.

Cookies and tracking

This site does not use advertising cookies, analytics cookies, or third-party tracking pixels. We do not need your consent to load it.

Your rights under POPIA

You have the right to:

• Access the personal information we hold about you.
• Correct any information that is wrong or out of date.
• Delete your information from our list at any time.
• Object to our processing of your information.
• Withdraw your consent at any time, with no consequence.
• Lodge a complaint with the Information Regulator if you think we have not handled your information properly.

The fastest way to exercise any of these rights is to email privacy@rugbio.co.za, or to click the Unsubscribe link at the bottom of any email we send you.

Information Officer

The Information Officer for Many Worlds (Pty) Ltd is the Director. You can reach the Information Officer at privacy@rugbio.co.za.

Information Regulator (South Africa)

If you would like to complain about how we handle your personal information, you can contact the Information Regulator of South Africa:

Changes to this policy

If we make material changes to this policy, we will update the Last updated date at the top of the page and, where appropriate, email everyone on our list to let them know what's changed.